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Privacy Policy

Privacy Policy

Last Updated: May 2026

SA Sensors (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.sasensors.co.za, register an account, or make a purchase.

This policy has been compiled in accordance with the Protection of Personal Information Act (POPIA), No. 4 of 2013 of South Africa.

1. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you navigate our website.

Personal Data You Provide:

  • Account & Registration Details: First name, last name, email address, telephone/mobile number, and password.

  • Billing and Delivery Details: Physical delivery address, billing address, company name, and company registration details (for wholesale accounts).

  • Payment Information: Payment processing is handled securely via our third-party payment gateways (e.g., PayFast, Peach Payments, or Yoco). We do not store your credit card details on our servers.

Data Collected Automatically:

  • Device and Usage Data: Your IP address, browser type, operating system, referring URLs, and pages viewed on our site.

  • Cookies: We use cookies to keep track of your shopping cart contents, remember your login preferences, and improve your overall browsing experience.

2. How We Use Your Information

We process your personal information for lawful purposes based on our business relationship with you, including:

  • Order Fulfillment: To process transactions, manage payments, and dispatch your automotive/industrial sensors to your address.

  • Account Management: To manage your retail or wholesale account and display personalized greetings (e.g., displaying your first name in the site header when logged in).

  • Customer Support: To respond to your product inquiries, technical support tickets, and return or warranty claims.

  • Site Optimization: To monitor website performance, fix technical glitches, and improve website navigation.

  • Legal Compliance: To comply with tax laws, financial auditing, and other statutory regulations in South Africa.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted third-party service providers who assist us in operating our business, including:

  • Courier & Delivery Services: Sharing your name, phone number, and physical address with local logistics partners to deliver your packages.

  • Payment Gateways: Securely transmitting transaction details to complete authorized payments.

  • Technical Service Providers: Web hosting companies, IT developers, and website analytics tools (like Google Analytics) operating under strict confidentiality agreements.

  • Legal Authorities: If required by law, a court order, or to protect the safety, rights, or property of SA Sensors and its users.

4. Data Security

We implement robust technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

  • Our website uses SSL (Secure Socket Layer) encryption to secure all data transmissions.

  • Access to your personal data is restricted to employees and service providers who strictly require it to fulfill their duties.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights Under POPIA

In terms of POPIA, you have the following rights regarding your personal information:

  • Right of Access: You have the right to request a copy of the personal information we hold about you.

  • Right to Correction: You can request that we update, correct, or delete inaccurate or outdated personal data (you can also update most profile settings directly via your Account Dashboard).

  • Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.

  • Right to Deletion: You may request that we delete your account and personal data, subject to legal or financial record-keeping requirements (e.g., tax invoices that we must legally retain).

6. Third-Party Links

Our website may contain links to external sites (such as original equipment manufacturers or digital agency credits in the footer). We are not responsible for the privacy practices or content of these external websites, and we encourage you to read their respective privacy policies.

7. Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Our Information Officer

If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to lodge a query regarding how your data is handled under POPIA, please contact us:

Welcome to SA Auto Sensors, your trusted partner in quality automotive sensor solutions. We specialize in the supply of reliable and high-performance auto sensors designed to keep your vehicle running efficiently and safely. With a commitment to excellence, innovation, and customer satisfaction.

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